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Webex Events

Web conferencing

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Webex Events

An Event Services Webex Event is hosted and managed by a professional Event Producer.

Up to 3,000 attendees may join the webinar by desktop (app or temp.exe) or mobile device (app required). Computer, call-in, and call-me telephone audio options are available, as are H.323 or SIP connections.

What to Expect: Organizers

Organizers will initiate a request on this site. Immediately on submission, an email receipt is generated, containing the ticket number that will follow the event throughout its lifecycle.

Our scheduling staff will respond to the ticket within 48 hours with connection details and other necessary information, including an Event ID and a link to real-time registration reporting, if registration is requested.

Organizers should expect to be contacted by email at least 48 hours prior to the event by the assigned Event Producer. If the event will include polling, polling questions will be requested.

Following the event, attendance, chat, and/or polling reports, as applicable, will be delivered by email from the Event Producer. If requested, recording will be delivered for download via a file transfer application.

What to Expect: Panelists

Every event begins with a private 30-minute pre-conference for panelists to prepare for success, have audio and video quality checked, organize and preview materials, review run-of-show, etc.

Panelists join using a singular, shared link and are presented with audio options after connecting to the webinar interface. A panelist may join the private pre-conference by telephone only using the two-part dial-in details provided in the Event Instructions.

Computer audio may be used, however, if a panelist’s local bandwidth is limited, telephone audio may ensure audio quality and consistency.

What to Expect: Attendees

Attendees are provided or registered to receive a link to join the webinar at the scheduled start time. Access will be allowed at 10 minutes prior to scheduled start for most events.

Attendees may join by desktop using either client-based or temp.exe access. Mobile device users must install the appropriate app.

Attendees will be presented with computer audio and telephone audio options after joining the event.

Event Reports

If you require pre-registration for your event, you will receive a link to access registration in real-time.

Following your event, all applicable reports – attendance, chat, polling – will be delivered by email from your Event Producer.

Event Recording

Web conferences may be recorded, with content delivered as a file (.mp4 or .wmv), which may be accompanied by a written transcript or .srt (caption) file, or hosted for on-demand replay.

Polls

In-event polling features are flexible and robust. Bring a basic question or two to your private pre-conference and your Event Producer will create them on-the-fly. If your requirements include many or more complex polls, we’ll ask you to provide them in advance so that your Event Producer can provide the additional service time to prepare them.